Delete Account
How to delete your Zulope account and what happens to your data.
Account Deletion
1. How to Delete Your Account
- Open the Zulope app and go to Settings → Delete Account.
- Confirm the deletion when prompted.
2. What Gets Removed Immediately
- Your store profile will be removed from the platform and will no longer be visible to customers.
- Stylist profiles, service listings, and pricing details associated with your store will be removed from public view.
- Uploaded images (store photos, stylist photos) will no longer be displayed.
- Your login credentials will be deactivated — you will not be able to sign in.
3. Data Retained for 30 Days
- For security and compliance reasons, we retain a copy of your account data for 30 days after deletion.
- This includes store details, booking history, and associated records.
- During this period, the data is not publicly accessible and is stored securely.
- This retention allows us to investigate fraud, resolve disputes, and comply with legal obligations.
4. After 30 Days
- All retained data is permanently deleted from our servers.
- This action is irreversible — your data cannot be recovered after permanent deletion.
5. What Is Not Deleted
- Anonymized or aggregated data that does not identify you may be retained for analytics and platform improvement.
- Reviews written by customers about your store may remain visible, but your store name will be anonymized.